Scent ChickS, was begun by two sisters, Pat (the still blonde) and Joce, (the former brunette), now known as the "Scent Chicks" in the spring of 2004. It is located in Ottawa, ON. THAT IS UNTIL DECEMBER 20,2007 WHEN WE CEASED DOING BUSINESS.
WHY AND HOW DID THAT HAPPEN?
IF YOU KEEP ON READING TO FIND OUT ABOUT US, YOU WILL SEE THAT WHAT PAT & JOCE WANTED WAS TO HAVE A SMALL HOME BASED BUSINESS THAT WOULD BRING US TOGETHER AND ALLOW US TO HAVE FUN AT THE SAME TIME. SCENT CHICKS CERTAINLY DID.
BUT OUR PRODUCTS BECAME SO POPULAR THAT OFTEN WE HAD TO STAY UP TILL MIDNIGHT TO PRODUCE THE PRODUCTS WE HAD PROMISED. PAT'S HOUSE DID NOT SEEM LIKE A REAL HOME ANYMORE BUT MORE LIKE A PRODUCTION PLANT. WE SOMETIMES HAD TO ENLIST FAMILY MEMBERS AND FRIENDS TO HELP US PACKAGE.
THAT WASN'T WHAT WE WANTED TO DO. IN ORDER TO KEEP UP WITH ORDERS WE WOULD HAVE HAD TO HIRE STAFF. THAT MEANT GIVING UP OUR QUALITY CONTROL OVER EACH & EVERY PRODUCT WHICH WAS AGAINST OUR PHILOSOPHY. IT ALSO MEANT WE WOULD HAVE TO MOVE OUT OF PAT'S HOME AND OPEN UP A LAB TO MAKE OUR PRODUCTS. THAT WAS A NO-NO. IT ALSO MEANT WORKING ALMOST FULL TIME. WE HAD CHOSEN EARLY RETIREMENT SO A 12 MONTH A YEAR JOB WAS OUT OF THE QUESTION.WORST OF ALL, WE WOULD HAVE HAD TO INCREASE OUR PRICES. THAT WAS TOTALLY AGAINST WHAT WE HAD SET OUT TO DO. AND TO TOP IT ALL OFF,WE WOULD HAVE HAD TO TAKE OUT SMALL BUSINESS INSURANCE. THE PREMIUMS WERE SO HIGH WE WOULD HAVE HAD TO WORK FULL TIME & WE COULDN'T HAVE DEVOTED AS MUCH PERSONAL ONE-TO-ONE TIME TO OUR CUSTOMERS WHICH IS WHAT WE PRIDED OURSELVES ON. ERGO: WE DECIDED TO CLOSE UP SHOPPE. SAD, BUT TRUE. WE HAVE HAD A LOVELY RUN. IT'S ALMOST TOO BAD IT WAS SO GOOD. WE HAVE ENJOYED EVERY MINUTE OF IT ESPECIALLY OUR WONDERFUL CLIENTS.
IF WE CAN FIND AN ACCEPTABLE SOLUTION, WE'LL DO LIKE THE TERMINATOR: " WE'LL BE B..A..C..K...! ".
PLEASE FEEL FREE TO COMMUNICATE WITH US . WE'll ALWAYS ENJOY KEEPING IN CONTACT AND LETTING YOU KNOW WHAT'S GOING ON.
SO IT'S NOT "ADIEU !" IT IS SIMPLY "AU REVOIR !"
Iin our former lives both of us were in caring professions, and both of us took early retirement. It really didn't take us long to find out that retirement simply wasn't for us. So we decided to start a little business together. Our aim was to do something that would combine our strengths and interests, make us happy,and help bring a smile to others because that's what we really enjoyed. But what?
Both of us have loved bath, beauty, and spa products since we were little girls. What girls, both big and small, don't? However, we often had a hard time finding "just the right product". Just as in "Goldilocks", most of the commercial products we tried seemed either too strong or too weak. Some of the soaps we used dried our skin. Or didn't lather. Or didn't smell great. Or weren't pretty enough. And when they were pretty, they were too expensive for everyday use,so we had to ration their use. We learned to make our own soap from our own recipes as a hobby. And we experimented until our recipes were "just right".
So, it seemed only natural that we decided to turn our shared hobby into our shared business. After all, over time, we had been giving some of our homemade soap to our friends. Once they had used it, they kept asking us for more. Since we only made our soap as a hobby, we weren't always able to oblige. But we knew if we made soap as a business that we could offer something good. But what would we call this business of ours?
We bandied quite a few names about but couldn't find anything satisfactory until one of our daughters, watching us experiment in trying to improve our already good recipes, laughingly said: "Well, you Scent Chicks are at it again".
OUR NAME WAS FOUND ! Scent ChickS
And our hobby evolved into an enjoyable business.
Our small, Canadian, home based, sister-run business prides itself on offering a delightful variety of top quality bath and beauty products, great personal service, and affordable prices.
Everything we offer you is lovingly hand crafted by us in small batches in our own homes under strict control for optimum freshness. So, don't be surprised if there are slight variations in product colour or appearance from one batch to the next. As we use natural ingredients whenever possible and since Mother Nature doesn't always make everything exactly the same there are bound to be some slight differences. What never changes is the quality. It's always the best.
We do everything ourselves, from inventing the recipes, making the products, designing and printing our labels, packaging, shipping and delivering the orders, designing and maintaining our web shoppe site plus many other little details. We do not use a Web specialist because we want to be able to modify it at will. Plus,by acting this way we are able to keep our costs down. That allows us to price our products very moderately so that as many people as possible can use and benefit from them.
Our biggest challenge is the fact that we live in two different towns,two provinces apart, not an easy way to run a business. We manage our soap making adventures by running away from our husbands for a week at a time to make our products, by keeping our phone lines open and by using e-mail constantly. But we've done it. Our shoppe is open and we are very are happy you have found us.
ACTUALLY, THAT ALSO HAS DONE US IN. JOCE COULDN'T COME UP TO OTTAWA AS OFTEN AS WOULD HAVE BEEN NECESSARY TO KEEP OUR BUSINESS GOING ON A FULL TIME BASIS.. BUT THAT'S LIFE. WE'RE LOOKING INTO SOMETHING ELSE MORE PRACTICAL FROM A DISTANCE STANDPOINT. SO KEEP TUNED.
Currently we sell mostly at craft shows and at home on appointment. In the summer you'll find us outdoors at small town events and celebrations. We are at "Art in the Park" every year. A list of our upcoming shows can be seen on our "Calendar of Events" page.
We have plans to add more products to our regular line, as well as adding unique items here and there that will only be available for a short amount of time. Our scent list is also always being added to, so we invite you to keep coming back. And please do not hesitate to make suggestions on our "Contact Us" page.If at any time you have a special request or would like to drop us a line, please feel free to do so! Since we are a small company, we treat our customers like friends instead of like numbers. If you drop us an email or call, we'll give you our full attention. Do understand that since we are a small business, it may take up to 48hrs to reply to an email or get back in touch. This doesn't mean we are ignoring you or that we don't care. It's just there are only so many hours in the day and we may be away or at a show. But we will get in contact with you!
If you have questions, comments, a special request or order email us or call, We will be glad to answer. There is no such thing as a stupid, silly or unimportant question
BECAUSE WE HAD SUCH FUN MAKING THIS SITE WE'LL LEAVE IT UP FOR A WHILE (ALSO, IT'S PAID FOR) JUST SO CAN SEE WHAT WE DID, WHY AND HOW. ONCE AGAIN, THANKS FOR YOUR SUPPORT & ENCOURAGEMENT. YOU ARE NOT ONLY OUR CUSTOMERS; YOU HAVE BECOME OUR FRIENDS. PLEASE FEEL FREE TO CONTINUE CONTACTING US.
Il nous fera plaisir de vous parler en français si tel est votre souhait.
Au plaisir de vous servir!
MALHEUREUSEMENT, NOUS AVONS DÛ CESSER NOS OPÉRATIONS. EH OUI, NOUS AVONS ÉTÉ VICTIMES DE NOTRE PROPRE SUCCÈS. IL Y AVAIT DES CHOIX À FAIRE, GRANDIR ,EMBAUCHER DU PERSONNEL & OUVRIR UN MAGASIN. TROUVER UNE AUTRE LOCATION POUR PRODUIRE NOS PRODUITS. AUGMENTER NOS PRIX. TRAVAILLER PLUS LONGTEMPS ALORS QUE NOUS AVIONS CHOISI LA RETRAITE... OU CESSER. POUR RESPECTER NOTRE PHILOSOPHIE ET NOTRE QUALITÉ DE VIE, NOUS AVONS DONC CHOISI DE CE FAIRE.
AUSSI, IL NOUS AURAIT FALLU PAYER DES PRIMES D'ASSURANCE EXORBITANTES CE QUI NOUS AURAIT FORCER DE CHARGER BEAUCOUP PLUS CHER POUR NOS PRODUITS, UNE SOLUTION TOUTÀ FAIT INACCEPTABLE.
NOUS AVONS DONC CHOISI LE MOINDRE DES MAUX;CESSER DE PRODUIRE NOS "DELICES" ET GARDER NOTRE BONNE RÉPUTATION.
TOUTEFOIS, IL NOUS FERA TOUJOURS PLAISIR D'AVOIR DE VOS NOUVELLES CAR NOS CLIENTS ET CLIENTES SONT DEVENUS NOS AMIS.NOUS SOMMES TOUJOURS À VOTRE DISPOSITION SI VOUS DÉSIREZ NOUS CONTACTER
.ET NOUS AURONS PROBABLEMENT D' AUTRES NOUVELLES À PARTAGER. CAR, NOUS LE SOUHAITONS, CE N'EST QU'UN "AU REVOIR!" ET NON PAS UN "ADIEU!"